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PMR's Editorial philosophy:
"It is only by standing on the shoulders of giants that I have been able to see further."
Sir Isaac Newton,
1642–1727

Research Survey Overview – Mpumalanga

Gauteng – bringing excellence to the fore

 

 

PMR.africa has completed its annual, provincial survey on the Mpumalanga Province. The purpose of the survey is:

  • to profile Mpumalanga Province as a growth point and potential investment area for foreign and local developers and investors;
  • to measure companies, institutions, Government entities and individuals on their contribution to the economic growth and development of the Province, managerial expertise and levels of corporate governance;
  • to measure businesses, institutions and Government entities’ competencies; and
  • to measure brand awareness.

The ratings are based on the perceptions of the respondents. 4 206 ratings and nominations were sourced.

 

Section 1: The respondents were asked to nominate and rate:

  • companies and institutions doing most in their respective sectors over the past 12 months to stimulate Mpumalanga’s economic growth and development and also which demonstrated exceptional managerial and corporate governance qualities during the same period;
  • the best ad campaigns;
  • the best agricultural projects;
  • the best shopping centres;
  • the best eco-tourism projects;
  • the most impressive new property developments;
  • the most exciting/interesting heritage sites and/or historical buildings;
  • companies, institutions and NGOs doing most in the past 12 months to enhance tourism and conservation, fight HIV/Aids, fight crime, promote arts and culture, promote sustainable development and protect the environment;
  • companies, institutions and Provincial Government Departments doing most to enhance tourism and conservation;
  • companies and institutions held in high esteem as good corporate citizens based on their corporate social responsibility initiatives and investments over the past 12 months;
  • most effective police stations; and
  • business persons deserving special recognition for outstanding service and contribution to the Province’s economy over the past 12 months.

 

Finalists are those companies who made the cut-off criteria of being rated by at least 10% f the sub-sample in each category (with a minimum of 3 ratings) and with a minimum overall rating of 3.40 out of 5.00:

 

Section 2: The respondents were asked to nominate and rate:

  • casinos and entertainment centres;
  • executive guest houses;
  • executive hotels (4 and 5 stars);
  • executive restaurants;
  • golf courses;
  • holiday resorts;
  • national parks and game reserves; and
  • private game farms and parks.

 

Finalists are the companies who made the cut-off criteria of being rated by at least 10% of the sub-sample in each category (with a minimum of 3 ratings) and with a minimum overall rating of 3.40 out of 5.

 

Section 3: Respondents were asked to nominate and rate Provincial Government Departments:

  • doing most to accelerate service delivery;
  • doing most overall for prosperity and growth;
  • that have been most effective in achieving their goals over the past 12 months;
  • providing the best customer service to the public; and
  • doing most to eradicate poverty.

 

All cities and towns/individuals below met the cut-off criteria of being nominated by at least 10% of the subsample. Section 4: Respondents were asked to nominate and rate cities and towns doing most: for social upliftment; to attract foreign investment; to attract local investment; to attract tourism; for job creation; and to fight crime. All individuals/departments below met the cut-off criteria of being nominated by at least 10% of the sub-sample:

 

Section 1: Business Sectors

Overall Rating
Advertising agencies (OUTDOOR)
 
Primedia Outdoor 3.67
Agriculture (abatoirs)
 
Kanhym Estates (Pty) Ltd 4.25
Nelspruit Abattoir 4.17
Agriculture (crops)
 
HL Hall & Sons Limited 4.33
Afgri Operations Limited 4.00
Agriculture (egg merchants)
 
Heidel Eggs 4.30
Agriculture (poultr y)
 
Earlybird Farm (a division of Astral Operations Limited) 3.88
Agriculture (SUGER)
 
Tsb Sugar RSA 4.22
Auditing /acounting firms
 
PricewaterhouseCoopers 4.12
KPMG Inc. 3.69
Airline companies operating to and from Mpumalanga province
 
SA Airlink (Pty) Ltd 3.79
Banks
 
First National Bank a division of First Rand Bank Limited 4.05
Standard Bank Ltd 3.92
Absa Group Limited 3.76
Building material suppliers
 
Built it Lowveld 4.11
Builders Warehouse 3.96
Cashbuild SA (Pty) Ltd 3.94
Lowveld Building Suppliers 3.75
Car DEALERSHIPS
 
Toyota Imperial Nelspruit 4.00
SJW Motors 3.64
Car rentaL companies
 
Avis Rent a Car 3.92
Budget Rent A Car 3.46
Cellphone service providers
 
Vodacom Group (Proprietary) Limited 4.17
MTN Service Provider Nelspruit 4.00
Cleaning companies
 
Prestige Cleaning Services 3.87
Construction companies
 
WBHO Construction (Pty) Ltd 4.00
Murray & Roberts Construction (Pty) Ltd 3.40
Convention/conference centres
 
Crocodile Country Inn 4.05
Emnotweni Arena Conference Centre 4.00
Courier companiES
 
Berco Express (Pty) Ltd 4.31
DHL Express Nelspruit 3.91
Skynet Worldwide Express 3.70
Development agencies
 
Mpumalanga Economic Growth Agency (MEGA) 3.40
Executive caterers
 
Bee Eaters 3.63
Forestry companies
 
Sappi Forests 3.93
Mondi Business Paper South Africa a division of
Mondi South Africa Limited


3.40
Freight forwarders
 
DHL Express Nelspruit 3.88
Gas providers COMPANIES
 
African Oxygen Limited (Afrox) 3.93
Easi Gas (Pty) Ltd 3.67
Heavy industries
 
FJ Joubert & Sons (Pty) Ltd 3.40
Institutions for higher education/ tertiary institutions
 
Unisa 3.92
Tshwane University of Technology 3.79
INSURANCE COMPANIES (life)
 
Liberty Life 4.17
Sanlam Life Ltd 4.08
Old Mutual South Africa 4.02
INSURANCE COMPANIES (SHORT TERM)
 
Santam Limited 4.10
Mutual & Federal Insurance Company Limited 4.00
INVESTMENT SERVICES
 
Old Mutual South Africa 4.40
Absa Group Limited 3.64
IT CONSULTING COMPANIES
 
Hux Technologies Business Group 3.47
IT SALES AND SERVICE COMPANIES
 
Hux Technologies Business Group 3.53
LCV and truck dealerships
 
Union Motors Lowveld t/a Mercedes-Benz Nelspruit 3.57
Legal firms
 
Du Toit-Smuts & Mathews Phosa Inc 4.32
Local comunity newspapers
 
Lowveld Media 4.48
Local radio stations – general entertainment and music
 
MPower FM 4.33
Ligwalagwala FM 4.00
Local radio stations – news and current affairs
 
MPower FM 4.39
Ligwalagwala FM 4.15
Local weekly newspapers
 
Mpumalanga News 4.47
Low cost housing development companies
 
Mpumalanga Housing Finance Corporation (MHFC) 4.09
Meat processing companies
 
Meat Delight cc 4.00
Office equipment suppliers
 
Waltons Stationery (Pty) Ltd 4.14
Trenditrade 21 (Pty) Ltd t/a Nashua Mpumalanga 3.93
Pension /retirement fund administrators
 
Alexander Forbes 3.92
Old Mutual South Africa 3.80
Personel recruitment agenci es
 
Kelly Nelspruit 3.76
Pest control companies
 
Pest Control Specialists 4.20
Rentokil Initial (Pty) Ltd 3.67
Pharmaceutical RETAILERS
 
RW Gibbs (Pty) Ltd t/a Mopani Pharmacy 4.36
Planthire companies
 
FJ Joubert & Sons (Pty) Ltd 3.83
Private schoOls
 
Penryn College 4.53
Uplands College 4.38
Pulp and paper companies
 
Sappi Kraft Ngodwana Mill 3.96
Mondi Business Paper South Africa a division of
Mondi South Africa Limited

3.67
Real estate agents
 
RealNet Property Group 4.13
Pam Golding Properties Nelspruit 4.00
AIDA National Franchises (Pty) Ltd 3.70
Retail stores (clothing)
 
Truworths International 4.50
Woolworths 4.42
Edgars Stores Limited 4.00
Retail stores (food)
 
Spar Lowveld 4.43
Woolworths 4.29
Shoprite (Pty) Ltd 4.06
Pick n Pay Retailers 3.98
Road maintenance companies
 
Trans African Concessions (Pty) Ltd (TRAC) 4.00
Security companies
 
Hi Tech Security Lowveld (Pty) Ltd 4.33
J & M Business Security cc 4.00
Stationery suppliers
 
Waltons Stationery (Pty) Ltd 3.84
Suppliers of agricultural products
 
Agri Mpumalanga 4.00
Suppliers of hygiene equipment and products
 
Steiner Hygiene 3.92
Television stations /chanels – general entertainment
 
SABC 3 4.18
Electronic Media Network Limited t/a M-NET 4.07
SABC 1 3.82
Television stations /chanels – news and current affairs
 
SABC 1 4.21
SABC 2 4.10
SABC 3 3.88
Tour operators
 
Thompsons Touring & Safaris 4.00
Tourism development companies/institutions
 
Lowveld Chamber of Business and Tourism 4.56
Mpumalanga Tourism & Parks Agency 4.33
Tractor and farming implements dealers
 
Afgri Operations Limited 3.67
Transport companies (pasenger)
 
Buscor (Pty) Ltd 3.89
Unitrans Passenger (Pty) Ltd t/a Greyhound 3.88
Transport companies (removal)
 
Stuttaford Van Lines 3.73
Elliott International (Pty) Ltd 3.50
Travel agents
 
CT Travel Holdings t/a Harvey World Travel 4.15
Sure Lowveld Travel (Pty) Ltd 3.60
Tyre retail suppliers
 
Guava Fitment Supplier t/a Nelspruit HI Q (Pty) Ltd 4.25
Tiger Wheel & Tyre 4.00
Vehicle tracking and recovery companies
 
Lowveld Vehicle Recovery t/a Netstar Lowveld (Pty) Ltd 3.95
Waste management companies
 
Greens Waste 4.33
Interwaste (Pty) Ltd 3.50
 
 

Single Companies/Institutions In Business Sectors
ALCOHOLIC BEVERAGES
 
The South African Breweries Limited 3.98
Non-alcoholic beverages
 
Coca-Cola Fortune (Pty) Ltd 4.07
Telecommunication
 
Telkom 3.40
Water PROVIDING companies
 
Silulumanzi 3.64
 
 

Category Achievers
Admired petroleum/diesel brands
 
BP South Africa 4.12
Total South Africa (Pty) Ltd 3.78
Shell South Africa (Pty) Ltd 3.71
advertising campaigns
 

Vodacom Group (Proprietary) Limited
Agency: FCB South Africa

 

4.50

MTN Service Provider Nelspruit
Agency: The Jupiter Drawing Room

 

4.00
shopping centres
 

Riverside Mall
Developer: Old Mutual Life Assurance Company (South Africa) LTD

 

4.21
Efective South African Police Service (SAPS)
stations in Mpumalanga province
 
White River Police Station 4.17
Nelspruit Police Station 3.71
SAPS Barberton 3.40
Exciting /interesting heritage/ historical sites/ buildings
 

Kruger National Park

4.50

Sudwala Cave

3.86
Companies/Institutions doing most to fight crime
 

Hi Tech Security Lowveld (Pty) Ltd

4.50

J & M Business Security cc

4.30
Companies/Institutions / NGOs doing most to fight HIV/Aids
 
Treatment Action Campaign 4.25
loveLife Trust Mpumalanga 4.25
GRIP 4.18
Absa Group Limited 4.00
Companies/Institutions doing most for black
economic empowerment (BEE)
 
Sappi Limited 4.33
Absa Group Limited 3.80
Companies/Institutions doing most for arts and culture
 
Standard Bank (Pty) Ltd 3.80
Companies/Institutions/Provincial government departments doing most to enhance tourism and conservation
 
Kruger National Park 4.40
Mpumalanga Tourism & Parks Agency 4.08
Companies/Institutions/ NGOs doing most to protect the environment
 
Sappi Limited 4.25
Mondi Business Paper South Africa a division of
Mondi South Africa Limited
4.00
Companies/Institutions/ NGOs doing most to promote and enhance South Africa’s readiness to host the 2010 Soccer World Cup
 
Vodacom Group (Proprietary) Limited 4.00
First National Bank a division of FirstRand Bank Limited 3.85
Outstanding service and contribution to the economic growth and development of Mpumalanga province by a business person
 
Dr. Nakedi Mathews Phosa – Chairman –
Du Toit Smuts & Mathews Phosa Inc
4.11
Companies/Institutions held in high esteem as good corporate citizens, ie corporate social responsibility initiatives and investments
 
Tsb Sugar RSA 4.25
 
 

Section 2: Executive Lifestyle

Overall Result
CASINO /ENTERTAINMENT CENTRES
 
Emnotweni Casino 3.96
Executive guest houses
 
Loeries Call Guest House 4.63
Executive hotels (4 or 5 star)
 
Emnotweni Sun Hotel 4.21
Vizitrade 3 t/a Protea Hotel Nelspruit 4.18
Premier Lodge Nelspruit (Pty) Ltd t/a
Mercure Hotel Nelspruit
4.11
Executive restaurants
 
Orange Restaurant 4.90
Oliver’s Restaurant & Lodge 4.56
Costa Do Sol 4.38
GOLF COURSES
 
Leopard Creek Country Club 4.55
White River Country Club 4.44
Matumi Golf Estate 4.40
Nelspruit Golf Club 3.82
Holiday resorts
 
Forever Resorts Badplaas 4.43
Kruger National Park 4.43
National parks and game reservES
 
Kruger National Park 4.27
Private game reserves
 
Sabi Sabi Private Game Reserve 4.73
K’Shani Private Game Reserve 4.33
 
 

Section 3: provincial government

Overall Result
Provincial government departments doing most to accelerate service delivery
 

Department of Local Government & Housing

4.20

Department of Roads and Public Transport

3.80
Provincial government departments that have been most effective in achieving their goals over the past 12 months
 
Department of Cultural Affairs, Sport and Recreation 4.67
Department of Economic Development and Planning 4.40
Department of Health and Social Development 4.33
Department of Roads and Public Transport 4.33
Department of Agriculture and Land Administration 3.40
Provincial government departments providing
the best customer service to the public
 
Department of Economic Development and Planning 3.83
D epartment of Roads and Public Transport 3.40
Provincial government departments doing
most to eradicate poverty
 
Department of Health and Social Development 3.80
Department of Public Works 3.80
 
 

Section 4: local government

Overall Result
Cities/towns doing most for social upliftment
in the province
 
Mbombela Local Municipality 3.75
Emalahleni Local Municipality 3.75
Cities/towns doing most to attract foreign/
international investment to the province
 
Emalahleni Local Municipality 3.86
Mbombela Local Municipality 3.83
Cities/towns doing most to attract local
investment to the province
 
Mbombela Local Municipality 3.94
Emalahleni Local Municipality 3.83
Cities/towns doing most to attract tourism to the province
 
Mbombela Local Municipality 4.18
Cities/towns doing most for job creation in the province
 
Emalahleni Local Municipality 4.09
Mbombela Local Municipality 3.93
Cities/towns doing most for job creation in the province
 
Mbombela Local Municipality 3.92
Steve Tshwete Local Municipality 3.60

 

Research Report

A Mpumalanga Provincial profile providing competitive insight of strategic value is available, featuring the ratings of all surveyed companies, institutions and Provincial Departments. The report is compiled as an executive summary with profiles and accompanying tables and graphs. The report interprets and ties together the various aspects of all the data sourced through the survey as detailed above. The report contains information on the Province’s economic profile. For more information see page 13 or contact Johan Hattingh on (011)880-4720.

 

How the survey was conducted

Universe: Large and medium-sized companies, and Local and Provincial Government
Departments in Mpumalanga Province.
Timing: Interviews were conducted during June, July and August 2008.
Sample: Comprising of business owners, MD ’s, CEO ’s, company directors, senior
Government officials representing Provincial and Local Government in Mpumalanga Province.
Methodology: Interviews were carried out telephonically utilising semi-structured
questionnaires. Back-checks were conducted at all stages of the fieldwork,
response coding, data capture and analysis.
 
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